The production of printed technical documentation such as installation, operation and service manuals is a difficult job. Switching to online documentation does not only save time and money. It also offers opportunities for sophisticated support for the user. A Wiki* is a competitive and powerful tool to create and provide technical documentation via Internet...

*A Wiki (Hawaiian word for "fast") is a content management system with document management and collaboration features. Usually the Wiki software operates on a Web server, giving access via Internet. Editors collaborate within the Wiki world-wide within different time zones. One of the most popular Wikis is Wikipedia – the free Internet encyclopaedia.